Return Policy

Absolutely! We provide a 15-days return guarantee on most items (because we're nice like that). If you had it delivered or if it is a large item, we can collect it for free and refund your original delivery charge. If it is a small item, you can also return it to a store at a convenient time for you and we will refund you immediately. However, your bank may take 5 - 7 days to process the funds. We will either refund your money or offer you an exchange. Easy

You only need three items

Your receipt as proof of purchase.

The item must be unused, in its original packaging, and in resalable condition.

Any free items that came with your product unused and in a re-sellable condition.

If you had it delivered and your item was faulty or damaged by us (during the delivery process), and you return the entire order, we will refund both the delivery charge and the item cost. Some items, such as food, are not returnable, unless they are defective. Our website clearly states which items are not included. We may ask for the product serial number or something similar during the returns process to ensure that the item was actually supplied by us.

Cancelation Your Order

You may cancel or change any of your current orders until the amendment cut-off point specified on the Homepage or My Orders page of this Site by:

Going to My Account and clicking on My Orders History

Or calling Customer Service.

Orders cannot be cancelled via email.

Similarly, you may cancel an order for services within 5 days of the date of purchase, unless the service begins sooner. You cannot, however, cancel accommodation, transportation that take place on a specific date and condition.

The European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 do not apply to Financial and Insurance Services.